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Episode 74 of The Small Business Marketing Report Podcast

What do people see when they search for your business on Google – and what can you do if it’s not what you want?

Robert talks to Jeremy Gin, CEO of SiteJabber, a leading community of 700,000+ online business reviewers, about how small businesses can manage their reputations online.

You’ll discover:

• Why reputation management is so important for small businesses and how the ‘industry’ works
• How the leading reputation management and review platforms work – and why they’re unfair to both businesses and consumers
• What to do – and not do – if you find a negative review online
• Where e-commerce and reputation management will be in the next 5-10 years.
• Listen to the show to find out how to build a culture within your business that works.

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Podcast: Play in new window | Download

Subscribe: Apple Podcasts | Spotify | RSS

Photo Credit: Christopher Michel